Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us (ITALIA LOPEZ CABALLERO SL. POLIGONO PIGNATELLI , CALLE PARAISO , NAVE 52. 50410 CUARTE DE HUERVA -ZARAGOZA -SPAIN . PHONE: +34976503999 AND E-MAIL : firstname.lastname@example.org) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
In case of withdrawal on your part, we will refund the amount of the product and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. You must bear the direct cost of returning the goods. We will proceed to make said refund using the same means of payment used by you for the initial transaction if possible or by bank transfer; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, depending on which condition is met first.
You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.
You must send it with the original packaging because otherwise there are deductions.
We will send our transport to collect the goods in case of withdrawal or you can return it by your transport, carriage paid if you wish.
1-If you choose for us to pick up the merchandise, said return costs will be deducted from the amount to be returned. .The cost of the return in Europe depends on the weight and the country, you will be duly informed of the costs by e-mail. Once the product is in our warehouse, its status will be reviewed and only then will we proceed to refund the amount.
2-If you return them by freight prepaid, once the product has been reviewed, the amount will be refunded, without deducting the return costs.
Exceptions to the right of withdrawal
The right of withdrawal will not be applicable to contracts that refer to:
-The supply of goods whose price depends on fluctuations in the financial market that the employer cannot control and that may occur during the withdrawal period.
- The supply of goods made according to the specifications of the consumer and user or clearly personalized.
- The supply of goods that, after their delivery and taking into account their nature, have been mixed inseparably with other goods.
All our products have the warranty offered by the manufacturer. If there is a problem have our after-sales service for any claim or doubt.
This warranty covers any manufacturing defects. Obviously not including force majeure, the inability to use, wear and tear of normal use, power line alteration, faulty installation, poor maintenance, use not in accordance with the recommendations in the instruction manuals, lack of protections appropriate electrical, transport costs or special cranes.